CASE STUDY

Facilitating Better Healthcare Services: RoboMQ’s Hire2Retire Enabled Automation for Centro Ararat

Industry

Hospital and Healthcare

Company Size

51-200 Employees

Implemented Solution

Customer

Situation

As a kid, many of us pretended to be a doctor in costume competitions or during playtime by hanging a stethoscope around our neck and putting on a white coat. However, taking up the role of a real doctor is not even close to a child’s play, as it comes with a great deal of accountability and liability. Being a doctor means dealing with the lives of patients, and organizations like Centro Ararat recognize this by imparting responsible clinical care clubbed with compassion and kindness to their patients.

Founded in the year 2001, Centro Ararat is a primary health service provider with a team of health experts that offer premier diagnosis to tackle a variety of medical conditions, including HIV and other infectious diseases. As a non-profit clinical organization, Centro Ararat ensures that everyone has access to high-quality clinical services in an inclusive and safe environment.

Struggles and Pains

Having a presence in more than six locations across Puerto Rico, the clinical services department of Centro Ararat was well-composed, with proper medical and nursing staff, medical case managers, nutritionists, and psychologists in place. However, with time, its clientele grew, and so did its workforce. The IT and HR team of the organization were already under a burden because of the ongoing manual onboarding and access provisioning process. The increased workforce came with the cost of time-consuming manual updates in AD and typical and confusing group-based privileges.

Centro Ararat was managing a team of medical staff from diversified specializations, and there was no way they could depend on IT professionals to provide the required access based on position and job function manuallyThey needed a solution that could automate role-based access provisioning and employee lifecycle management, the kind of solutions RoboMQ provide

Resolution

RoboMQ implemented its pre-packaged integration solution, Hire2Retire for Centro Ararat, enabling it to seamlessly automate resource provisioning and employee lifecycle management process. It helped Centro Ararat in integrating its HRIS, which is BambooHR with AD (Active Directory), through no-code end-to-end integration to keep its over 200 employee profiles updated and consistent across systems.

Sync changes in BambooHR and AD in near real-time.

Simplify the process of updating and creating security groups while staying compliant with security policies.

Reduce human errors and inefficiencies in their operations by eliminating the need for manual updates.

Automate employee onboarding and termination processes, giving superior experience to its workforce.

RoboMQ is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of HR systems that it provides integration with and are mentioned in this case study. All product and company names are the registered trademarks of their original owners. 

Industry

Hospital and Healthcare

Company Size

51-200 Employees

Implemented Solution

Customer 

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